wagsgo.com

Accessibility Statement for Wags Go

Last updated: February 23, 2026

At Wags Go, we believe every pet parent — and every pet — deserves joy and ease. We're committed to making our online store inclusive and accessible to all customers, including those with disabilities. We strive to provide an equitable shopping experience that allows everyone to browse, learn about our pet products, and complete purchases independently and with dignity.

This Accessibility Statement applies to our website at [www.wagsgo.com]  and our e-commerce services.

Our Commitment

We are dedicated to complying with applicable accessibility standards, including the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA (and working toward WCAG 2.2 where feasible). These guidelines help ensure our site is perceivable, operable, understandable, and robust for users with visual, auditory, motor, cognitive, or other disabilities.

We recognize that accessibility is an ongoing process. While Shopify provides a strong foundation (with built-in features like semantic HTML in many themes), we take responsibility for our custom content, images, navigation, and overall user experience.

Measures Taken for Accessibility

  • Alt text for images of pet toys, treats, accessories, and other products to support screen readers.
  • Keyboard navigation support for browsing menus, product pages, cart, and checkout without a mouse.
  • Color contrast adjustments for text, buttons, and links to meet minimum ratios.
  • Clear headings, labels, and form instructions (e.g., on contact forms, newsletter signup, or order notes).
  • Responsive design for mobile, tablet, and desktop, with zoom/resizing support up to 200% without loss of content.
  • Assistive technology compatibility tested with common tools like screen readers (e.g., VoiceOver, NVDA, JAWS).

We periodically review and update our site, and we welcome feedback to improve.

Known Limitations and Ongoing Efforts

We are continuously working to identify and remove barriers. Some areas (such as certain third-party apps, embedded videos, or complex interactive elements) may not yet fully meet WCAG standards. If you encounter issues, please let us know so we can prioritize fixes.

We aim to address non-conformities promptly and will update this statement as improvements are made.

Feedback and Contact

We value your input! If you experience any accessibility barriers on our site or have suggestions for improvement:

  • Email us at: wagsgodaniel@gmail.com
  • Call us at: 240 255 8204

r/device, and any assistive technology you're using. We respond to accessibility feedback within [e.g., 5–7 business days] and will work with you to find a solution.

Third-Party Content

Some external content (e.g., payment processors like Shopify Payments, shipping trackers, or social media embeds) is outside our direct control. If you face issues there, contact the provider or let us know so we can assist.

Thank you for helping us make Wags Go a welcoming place for all pet lovers. We're grateful for your feedback and committed to wagging tails everywhere — inclusively! 🐾