FAQS

1. How long does shipping take? We ship from our trusted partners (often international for the best prices), so standard delivery is 7-14 business days within the US. You'll get a tracking number once it ships—check your email or contact us for updates!

2. Where are your products shipped from? Most items ship from suppliers in China or other global partners to keep costs low and quality high. We aim for fast, reliable delivery—your pup's new gear is worth the short wait!

3. Are your products safe for dogs? Yes! All WagsGo accessories are made from pet-safe, BPA-free materials (like food-grade plastic and durable silicone). They're designed for everyday use—non-toxic, easy to clean, and built to last through zoomies and adventures.

4. How do I use the Pet Dual Travel Pack? It's super simple: Top section for fresh water (squeeze to dispense into the built-in bowl), bottom compartment for treats or kibble. Keeps everything spill-free and fresh—perfect for hikes or car rides!

5. Does the Premium Adventure Foldable Bowl hold enough water? Absolutely—it pops open to a generous size for medium-to-large dogs but folds tiny to fit in your pocket or bag. Great for water or food, and it wipes clean easily.

6. How does the Snap-On Snack Bag attach? It clips securely to any leash, belt, or backpack with a strong, reliable clip. No spills, quick access to treats—ideal for training on walks or rewarding good behavior instantly.

7. What if my dog doesn't like the product or it doesn't fit? We offer a 30-day return policy for unused or defective items. Contact us at [your email, e.g., wagsgodaniel@gmail.com with your order number, and we'll make it right—happy pups are our priority!

8. Do you offer international shipping? Yes, we ship worldwide! Times and costs vary by location—add items to your cart for exact rates and delivery estimates.

9. How do I clean these accessories? Most are dishwasher-safe or easy hand-wash with mild soap and water. Avoid harsh chemicals to keep them fresh for your dog's next outing.

10. Still have a question? No problem—reach out anytime via our Contact Us page or email us. We're dog lovers too and here to help!